PirmaPinas products are made to order (print-on-demand) through our fulfilment partner, Printful. We produce each item only after you order it, which keeps waste low. So your total wait is production time + shipping time.
Using Printful Smart Fulfilment, your item is produced at the facility closest to your delivery address where possible. Production location can vary by product and destination.
- Production: typically 2–5 business days before dispatch.
- Shipping: added on top of production, depending on your region (see below).
Delivery times
Times below are estimates from the day your order is dispatched, not guarantees. They don't include the production time above.
| Region | Estimated shipping time |
|---|---|
| United States | 3–4 business days |
| EU | 5–10 business days |
| EEA | 10–21 business days |
| Canada | 10–12 business days |
| Australia | 6–9 business days |
| Other international | 10–20 business days |
Delivery can be affected by carrier delays, customs, weather or peak periods, all outside our control.
Shipping costs
Prices are per shipment. Prices for delivery within Germany and the EU include applicable VAT. Orders shipped outside the EU VAT area (including Norway, Switzerland, Liechtenstein, the United States, Canada and Australia) are billed without German VAT; any local import VAT, GST, duties or customs charges are set and collected by the destination country (see Customs & duties below).
| Product | EU | NO • CH • LI | US | Canada | Australia |
|---|---|---|---|---|---|
| Unisex T-Shirt | 5,50€ | 9,50€ | $6.00 | $9.50 | $8.50 |
| Classic Snapback Hat | 5,50€ | 9,50€ | $6.00 | $9.50 | Not available |
| Mugs (all) | 6,00€ | 10,00€ | $9.00 | $9.50 | $9.50 |
| Eco Tote Bag | 5,50€ | 9,50€ | $6.00 | $9.00 | Not available |
| Organic Cotton T-Shirt | 5,50€ | 9,50€ | EU only | EU only | EU only |
| Cotton Colour Tote Bag | 5,50€ | 9,50€ | EU only | EU only | EU only |
Free delivery applies automatically once your order reaches:
- EU: 100€
- United States: $100
- Canada: $150 CAD
- Australia: $150 AUD
Your exact shipping cost and any free-delivery discount are shown at checkout before you pay.
Customs & duties
We do our best to keep your order free of surprise fees. We use Smart Fulfilment, which automatically produces and ships each item from the facility closest to your address that has it in stock. In most cases that means your order is made and shipped within your own country or region, so it never crosses a border and no customs charges apply. US orders are usually printed in the US, EU orders within the EU, and so on.
For deliveries within the EU, there are no customs charges.
Occasionally, if a product is out of stock your order has to ship across a border. When that happens, your local authorities may charge import duties, taxes or customs fees. These are set by your country's customs office, sit outside our prices and shipping costs, and are paid by the recipient. We can't predict, control or refund them. Cross-border shipping is the exception, so this affects only a small share of orders.
If you have a question about your order, email us at orders@pirmapinas.com.
Order tracking
Once your order ships, you'll get a confirmation email with a tracking link. Allow 24–48 hours for tracking to start updating.
My order isn't here yet
If your estimated delivery window has passed, please check these first:
- Look at your shipping confirmation email for any mistake in the delivery address.
- Ask your local post office whether they're holding your package.
- Check with neighbours in case the courier left it with them.
If the address was correct and the parcel isn't at the post office or with a neighbour, email orders@pirmapinas.com with your order number and we'll investigate with the carrier.
Please report a missing order no later than 28 days after the estimated delivery date so we can still claim with the carrier and arrange a replacement or refund.
Wrong address or failed delivery
Please double-check your shipping address at checkout. We can't change an address once the order is marked Shipped, and we can't reroute an order that's already in production.
If an order is returned to us because the address was incorrect or insufficient:
- We'll email you so you can confirm a corrected address.
- You have 30 days from that email to confirm the new address.
- A re-shipping fee applies (the cost of sending the parcel out again).
- If we don't hear back within 30 days, the item may be forfeited without a refund.
Returns, refunds & your right of withdrawal
For returns, exchanges, faulty or incorrect items, and your 14-day EU/EEA right of withdrawal, see our Refund & Returns Policy. Nothing in this Shipping Policy limits your statutory consumer rights.